At Jona Michelle® Dresses, we respect the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

We collect both personal and non-personal information from you when you interact with our website, make a purchase, or communicate with us.

Personal Information

Personal information refers to any information that can be used to identify you individually, either directly or indirectly. The personal information we may collect includes:

• Contact information such as your name, shipping/billing address, email address, and phone number when you create an account or make a purchase.
• Payment information such as your credit/debit card number, security code, and billing address when you make a purchase. This information is processed securely through third-party payment processors like PayPal.
• Account information such as your username, password, and order history when you create an account on our website.
• Communications such as when you contact us via email, phone, social media or otherwise interact with our customer service representatives.

Non-Personal Information

Non-personal information refers to information that cannot identify you individually. The non-personal information we may collect includes:

• Device information such as your IP address, browser type, operating system, referral URLs, device type, and other information about the device you use to access our website.
• Usage information such as pages visited, links clicked, items viewed or added to your cart, and other user actions to analyze trends and improve our website.
• Cookie information from the cookies stored on your browser while browsing our website. This allows our website to recognize your device and remember your actions and preferences.

How We Use Your Information

The information we collect is used in the following ways:

• To create and manage your online account.
• To process and fulfill your orders.
• To communicate with you regarding your purchases, accounts, and any support issues.
• To customize and improve your shopping experience based on your interactions with our website.
• To send periodic promotional emails, newsletters, or advertisements if you opt-in to receive them. You may unsubscribe at any time.
• To analyze trends to better understand our users and improve our website and offerings.
• To detect and prevent fraudulent activities and other misuses of our website.
• To comply with legal obligations as required by applicable law, court order, or other governmental authority.
• To enforce our Terms of Service or other applicable agreements or policies.

We will not sell or share your personal information with third parties for marketing purposes without your consent. The only exceptions are when required by law or to protect the safety, property, or rights of Jona Michelle® Dresses, our users, or the public.

Information Sharing and Disclosure

We may share both personal and non-personal information from you in the following cases:

• With third-party service providers, partners, and contractors who assist us in processing orders, payments, analytics, ads, communications, security, etc. These parties are required to handle your information securely and confidentially.
• With law enforcement, government officials, fraud detection agencies or other third parties when compelled by subpoena, court order, or other legal procedure.
• To investigate, prevent, or take action regarding prohibited activities, suspected fraud, safety of person or property, violation of our policies or terms, or as otherwise required by law.
• If we are acquired by or merged with another company, if we sell or transfer a business unit or assets to another company, or as part of a bankruptcy proceeding, your information may be transferred to the new owners.

We do not rent, sell or share your personal information with unrelated third parties for their direct marketing purposes without your explicit consent.

Data Retention

We retain your personal information for as long as reasonably necessary for legal compliance and business purposes. Even if you close your account, we may retain certain information to comply with applicable laws, prevent fraud, assist law enforcement, resolve disputes, analyze or troubleshoot programs, enforce our terms and policies, etc.

Cookies and Tracking

We and our partners use cookies, pixel tags, web beacons, and other tracking technologies on our website. These help provide and improve our services, customize your browsing experience, monitor user activities and engagement, show relevant ads, analyze website traffic and trends, and detect security breaches.

You can control your cookie preferences through your browser settings and other tools. Note that disabling cookies may impact the functionality of the website.

Security Safeguards

We are committed to protecting your personal information and use various safeguards to enhance data security:

• Data encryption when transmitting or storing sensitive information like financials.
• Authentication mechanisms to help secure account access.
• Access controls for authorized personnel only.
• Strict policies for handling personal data properly and securely.

While we follow generally accepted security standards and protocols, no method of transmission or storage can be guaranteed 100% secure. We cannot warrant absolute security of your information.

Children’s Privacy

Our website and products are intended for general audiences over the age of 13, not for children under 13. We do not knowingly collect personal data from children. If you believe we may have collected information from someone underage, please contact us so we can take appropriate action.

Your Data Rights and Choices

At Jona Michelle® Dresses, we aim to be open and transparent about how we handle your information. You have the following rights and control options:

• You can opt-out of promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
• You can update or rectify your account information and preferences by logging into your account.
• You can delete your account by emailing us or clicking the account deletion link on our website or in your account.
• You can obtain a copy of your information in our records by contacting us. There may be a small fee for information requests that are excessive, unwarranted or repetitive.
• You can object to the processing of your information where such processing is not reasonably required for legal or legitimate interests.
• You have a right to lodge a complaint with your local data protection authority if you feel we have violated data protection laws when handling your information.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in law or our personal information handling practices. If we make material changes, we will notify you by email or via prominent notice on our website prior to the changes taking effect. We encourage you to periodically review this page to ensure you are familiar with the most current version.

Contact Us

If you have questions, concerns or complaints about our Privacy Policy, data practices or security measures, please contact our Data Protection Officer:

Email: [email protected]

Address: 12345 Main St, Los Angeles, CA 90000, USA

We will promptly address your privacy concerns and guide you through your rights under this policy.

Conclusion

Protecting your information is extremely important to us at Jona Michelle® Dresses. This privacy policy explains what data we collect, how it is used, who it is shared with, and your rights over your personal data. Please contact us if you have any questions or concerns about how we process your information.